What is the EngageFlow Lead-to-Booked System?

EngageFlow is a done-for-you lead management system that captures enquiries from WhatsApp, Instagram, web forms or ads, replies instantly, qualifies prospects, follows up until booking, and updates your CRM or FSM automatically — so you lose fewer leads and close more sales without adding staff.

How is this different from a chatbot or automation tool?

Most “chatbots” simply reply. EngageFlow is a business system — it follows up until a booking is secured, tracks every lead, logs summaries into your CRM/FSM, and reduces manual work. This means more revenue — not just tech.

I already use a CRM or FSM — will this work with my system?

Yes, EngageFlow integrates with most CRMs and field service systems (e.g., Zoho Bigin, KickServ, Google Sheets). We configure it to work with your existing tools so your team doesn’t have to switch platforms or learn new software.

How long does it take to set up?

Most businesses have EngageFlow live within 12–15 business days after kickoff access and requirements are provided. Setup time varies with integrations and workflow complexity.

How much does it cost?

One-time setup starts from S$800. Final pricing depends on the number of channels, CRM/FSM connections, and workflow variations. Ongoing messaging and platform subscription fees (if any) are billed separately. No long-term contracts.

The setup cost is usually covered by just a few additional booked appointments because fewer leads slip through the cracks.

Will my team lose control or jobs?

Not at all. EngageFlow removes repetitive tasks, not decision-making. Your sales team sees only qualified leads with conversation summaries already logged. This frees them to focus on selling — not chasing, reminding, or data entry.

How soon will I see results?

You’ll see faster replies and tracking immediately after launch. More booked appointments typically appear within the first 7–14 days, depending on lead volume.

What if I don’t want ongoing support?

That’s fine. You can choose support only for setup or an ongoing optimisation plan. During setup, we hand over documentation and training so your team can operate the system if you prefer.

What if this doesn’t work for my business?

EngageFlow is best for businesses already getting enquiries but losing revenue due to slow responses or missed follow-ups. If you don’t have inbound leads or are not ready to integrate with a CRM/FSM, we’ll tell you honestly during your free Lead Flow Review.

How do you handle data and privacy?

We only connect to systems you authorize. Lead data stays in your CRM/FSM. EngageFlow automations act as workflow logic — no data is stored outside your systems without your permission.